The room was comfortable, but the bathroom counter was quite dirty.

All fine, but parking situation.

The experience was quite pleasant, with staff being friendly and helpful during check-in. The room was spacious and offered a stunning view, which made our stay enjoyable. We loved the convenient location, as we could easily walk to nearby attractions like the USS Wisconsin and Nauticus. The only downside was the need to request robes in the concierge room upon check-out, which would have been nice to have offered initially.

The view from our room was breathtaking! 🌅 We loved the breakfast selection, especially the freshly baked pastries. However, the hallway noise was a bit disruptive during the night.

Comfortable bed and great restaurant, but renovations were misleadingly advertised. Disappointing start.

100% recommend for a quick trip

Comfortable bed, clean room, with fluffy pillows and a refreshing walk-in shower that made our stay very enjoyable.

None

Had a wonderful stay with great upgrades and comfy views. The valet team was super nice and helpful!

Felt like it was our own home, no reason to complain.

I enjoyed my stay with stunning views and comfortable beds. The staff was friendly and attentive. The location made it easy to explore nearby restaurants. The pool area was nice though slightly cooler than preferred. Overall, a pleasant experience.

Great location and friendly staff

The location was fantastic, making it easy to explore the nearby shops and restaurants. I appreciated the accommodating front desk staff who were always smiling and ready to help. The room was clean and offered a lovely view, but the elevators were often crowded and very slow.

i had an amazing experience this summer! the king room with city view offered stunning sights of bustling downtown norfolk, which exceeded my expectations from previous stays. the staff was super friendly and the breakfast was delicious, making our mornings delightful.

Comfortable beds and spectacular corner views made the stay enjoyable, especially for my son who loved watching the ships. The restaurant staff was welcoming and attentive, enhancing our breakfast experience. However, the room we had lacked a direct view of the water, which was disappointing considering the location's potential.

great experience but noisy nights

The hotel’s layout is impressive, with an internal walkway connecting to the parking garage. The vendors in the lobby added a charming and unique experience that made the atmosphere vibrant. I appreciated the proximity to fantastic restaurants within walking distance.

The hotel was lively during my stay, which contributed to some noise at night.

The hotel staff was genuinely friendly, and the location was excellent for exploring downtown. However, the renovation disruptions were noticeable, and there were some maintenance issues like the air conditioning and bathroom flooding that detracted from the overall experience. Would love to see improvements post-renovation!

Had a king room with a great city view; super clean and comfy! The indoor pool was a nice touch, but the parking setup was a bit of a hassle.